General Information Welcome to the New York City Office of Labor Relations Employee Assistance Program (EAP). This site is designed to give city employees and their dependents information regarding EAP services, answers to frequently asked questions, and an array of other relevant information. The City of New York offers its employees and their dependents
Are Employers Contributing to America’s Skills Gap? There is, it seems, a skills gap in this country. Even as the national unemployment rate lingers above 8 percent — 12.5 million people — tens of thousands of jobs are going unfilled as employers contend that they just can’t find qualified candidates. Applicants need to get more
How to Successfully Oversee Tough to Manage Workers Some Employees Are Tougher Than Others If you’re a manager or small business owner, we don’t have to tell you how difficult it can be managing employees. Even the best ones can be challenging, but the challenging ones can be damn near impossible at times. However, the
Learn Which Hiring Red Flags to Spot During the Job Interview Process Beware These Red Flags If you’re a hiring manager or a small business owner who has gone through the hiring and job interview process, you know how difficult it can be finding the right person. Mainly because you first have to sort through
Learn How Your Brain Is Hiring People Before You Even Realize It You Don’t Even Realize It’s Happening Let us describe a scene and you tell us if it sounds familiar. You’re interviewing dozens of people but you’re excited about this next one because she had an unbelievable stat about reeling in two different
Has Your Company Become Well Known As a Terrible Place to Work? It’s Time to Face Some Ugly Truths Maybe you don’t realize it. Or maybe you do and you just don’t care because you think you’re too busy. But somewhere along the line, it seems you created a monster. Your company is now a
Here’s What to Ask Every Applicant, And the Reasons Why Not All Questions Are Created Equal The goal is to hire the best person for the job. So why not ask the best job interview questions? The fact of the matter is not all job interview questions are created equal. While some of the old
How to Tell Which Resumes Belong in the Recycling Bin Know What to Look For On average, resumes are received 200 seconds after being submitted. Once a hiring manager lays eyes on it, he/she will spend anywhere from 5 to 7 seconds reading it before making a decision to pass it on or trash it.
What to Do When You Really Dislike An Employee Learn to Deal No matter the size company you work for, large or small, it’s almost impossible to like everyone. If you find yourself in charge of a person you can’t stand, it’s tempting to want to treat him/her differently because of your personal feelings. But
The Only Thing Worse Than Making a Hiring Mistake Is Not Catching It In Time Recognize the Problem Getting through the hiring process can be exhausting and time-consuming. We’ve been there and we get it. You found someone with a great resume, who has most of the skills needed, and seems like he’d be a
Let Common Sense Dictate Your Sick Leave Policy How Does Your Sick Leave Policy Work? Depending on the philosophy your company takes, the issue of sick leave can be pretty contentious. Do you keep your sick leave separate from other time off? Do you hire someone specifically to track it? Or do you lump sick
How to Handle Giving an Employee a Poor Performance Review Make Sure You Do It Right Having a positive employee review is easy. You applaud your employee’s accomplishments, discuss plans for the future, and (hopefully) give him a handsome raise. Sadly, the same does not apply when you have to give a not-so-glowing review to
A Bad Rep When It Comes to Hiring Will Lead to Less Qualified Applicants Listen to Honest Feedback Think about the last time someone turned down a job offer you tendered. How did that feel? You can tell me it’s none of my business and I won’t be offended, but that gut-kick response does
How to Handle the Departure of Irate Employees Exit Interviews with Irate Employees Are Tricky For the most part, exit interviews are an excellent opportunity for employers to have a final conversation with their departing employees. They can be used to gain perspective from an employee on how well the team is working together and
ams – a Global Leader in Advanced Sensor Technologies – to generate more than 1,000 new jobs and initially invest $2 billion to support new state-of-the-art manufacturing facility GE Global Research and SUNY Poly developing Power Electronics packaging facility, expected to create nearly 500 jobs in initial phase, ultimately growing to nearly 920 over ten
How to Constructively Turn Down Someone Who Doesn’t Deserve a Raise What to Do When Average Doesn’t Cut It No doubt about it, your team is working hard. But one day, an employee pops into your office and subsequently asks for a raise. He’s a fairly good worker, but frankly he hasn’t done anything extraordinary
Telecommuting Can Be a Win-Win As an employer, you might be tempted to go the traditional route of having all your employees in the office all the time. But even though it’s tempting and understandable to want to keep an eye on the people you’re paying, businesses can benefit greatly when their workers telecommute. Here’s
Employers benefit from having both formal performance review and compensation review cycles. Many companies have a semiannual performance review cycle. One of the two reviews often coincides with the normal annual salary review while the other is used sparingly for special or off-cycle salary adjustments. This formal process is helpful because it allows the employer
Conflicting Personality Styles Could be the Cause of Workplace Strife Managers, Not Babysitters Research shows that 60-80% of trouble in the workplace is due to strained relationships among employees, not from issues with their skills or motivation. Not surprisingly, as a result, typical managers spend 25-40% of their time dealing with conflicts. No one wants
About Stock Options One of the biggest challenges facing employers is recruiting and retaining qualified, dedicated employees. Over the past decade, with unemployment levels low and the economy doing well, one of the ways businesses in many industries were recruiting the best possible talent and keeping those employees happy was by offering stock options. For
