Hospitality company growth and employee motivation go hand-in-hand. Why? Because the hospitality business involves customer service, and relies upon customer satisfaction and repeat business. The job performance of motivated employees is generally superior. They also have a more positive attitude and exhibit a higher level of company loyalty. And that comes across in how they
It’s said that if you keep doing what you’ve always done, you’ll keep getting the same results. This is too true for job hunters. How many times have you applied for a job through a career site and didn’t get it? Now ask yourself, “How many others applied for that same position?” It isn’t a small
Home Depot Inc. likes computer-based training — most of the time. When the big Atlanta-based retailer hires new cashiers, it marches them through online simulations of making change and processing credit cards. Recruits learn so quickly that training time has shrunk 30% from classroom norms. On the sales floor, however, it’s a different story. After
