Hospitality Company Growth & Employee Motivation

Hospitality company growth and employee motivation go hand-in-hand. Why? Because the hospitality business involves customer service, and relies upon customer satisfaction and repeat business. The job performance of motivated employees is generally superior. They also have a more positive attitude and exhibit a higher level of company loyalty. And that comes across in how they

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New View of Parenting: It’s Good for Your Career

Jolene Tornabeni, 50, started out as a nurse 25 years ago. Two grown children later, she is the chief operating officer of Inova Health System, a health-care provider with facilities in Northern Virginia. She attributes her rise in the ranks to being a mother. “People always ask me if children didn’t stop me in my

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The Language of Success, For Boom Times or Bust

Some people believe that the New York Stock Exchange’s Richard Grasso and the New York Times’s Howell Raines were forced out because they didn’t bother to update how they conduct themselves in these troubled times. Could it be that professional arrogance, denial and self-aggrandizement are bad for business? If you read the business news, you

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Discerning the Truth In Employment Data

Just as it’s been the principal benchmark that financial markets have used to evaluate the economic recovery for the past three years, job creation has become the central economic focus of the U.S. presidential campaign. Benjamin Disraeli’s statement on the three types of lies is appropriate because the way in which the employment statistics are

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Business Networking Online Can Advance Your Career

When networking is mentioned as a job hunting or career-advancement tool, you probably think of industry or professional meetings with picked-over hors d’oeuvres and people wearing “Hello, I’m…” name tags. The mere specter of working a room this way can cause even the most practiced executive to break out in a sweat.

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Employees Don’t Respond To Most Performance Plans

It’s no secret that many performance-management systems aren’t working. This goes from the top to the bottom of organizations, from boards who adjust executives’ performance goals so they can receive pay that appears to have no relationship to company results, to levels lower down, where large numbers of employees are indifferent or unmotivated by the

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Dig Deeper to Uncover The Greatest Job Leads

It’s said that if you keep doing what you’ve always done, you’ll keep getting the same results. This is too true for job hunters. How many times have you applied for a job through a career site and didn’t get it? Now ask yourself, “How many others applied for that same position?” It isn’t a small

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Journal Review: When Boss Resembles Beast

Feeling growled at, bullied and preyed upon? Readers won’t come away from Richard Conniff’s “The Ape in the Corner Office”with a simple guide to surviving a beastly boss. But they’re likely to learn how their boss’s moves, not to mention their own, grow from mankind’s evolutionary roots in the animal kingdom.

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New View of Retirement Takes Shape Overseas

When should an executive retire? The question is gaining urgency in Europe where, for years, companies and governments have pushed people to retire earlier than their American counterparts. The mindset in Europe was that this cleared room for younger executives and brought in fresh ideas. Now, in a shift, some European companies are pushing to

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Pre-Hire Tests Aim To Stop ‘Fakers’

Psychology professor Richard Griffith is on a mission to stop “fakers.” To Dr. Griffith, of the Florida Institute of Technology, fakers are people who misrepresent themselves on personality tests increasingly used to screen applicants for entry-level jobs at call centers, retail stores and other customer-service positions. The tests typically ask candidates to agree or disagree

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Some Schools Are Selling Case Studies on the Web

Customers are moving to the Web. Traditional sales and distribution methods seem outdated. How fast can an enterprise adapt to the Internet age? At business schools, such high-stakes predicaments are ripe fodder for case studies. Amazon.com Inc.’s assault on traditional book retailing has been dissected at least 16 times in cases at Harvard Business School.

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Earning More By Going Solo

In 2000, Les Kollegian resigned from his chief creative officer post at an advertising agency to start his own shop in San Diego with a goal of increasing his earnings. The 36-year-old says the experience was challenging and stressful, but his take-home pay is now approximately $300,000 before taxes — triple his previous annual income.

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Their Names Liveth Forever, Just Not on Latest Firms

What’s in a name? Plenty. Just ask people who have to compete against their own names. These entrepreneurs can face uncertain, confused customers, as well as harsh competition from businesses they no longer own that still bear their monikers. Consider what happened to executive recruiter Russell S. Reynolds Jr. at a recent cocktail party in

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Legal Trends: Prevent Now or Pay Later

Recently the Supreme Court issued two decisions that attracted a great deal of attention. These decisions will make it easier for employees to sue and will provide them with an incentive to do so. However, they also give employers insight into ways to avoid harassment or end it before it becomes an actionable offense.

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